Cookie Policy

Cookies are small text files downloaded to your device (computer, tablet, or mobile phone) when you visit a website. They make websites work more efficiently and provide information to site owners. Cookies enable a website to recognize your device and remember certain information about your visit, including your preferences, login details, or what you have viewed. They help us enhance your browsing experience and improve the functionality of Alpino.

Cookies are not programs and do not carry viruses or malware. They cannot read data from your hard drive or access personal information stored on your device that you haven't explicitly shared. They improve the user experience by making interactions with websites faster and more efficient.

At Alpino, we use cookies to provide a secure, efficient, and enjoyable online gaming experience. Our use of cookies falls into several categories, each serving a distinct purpose in the operation and improvement of our platform. We use cookies to understand how our players interact with our site, to remember your preferences, and to deliver relevant content and promotions.

Specifically, cookies help us to:

• Operate essential features of the Alpino website, such as secure logins and transaction processing.
• Analyze how our website is used, allowing us to identify areas for improvement and optimize performance.
• Remember your settings and preferences, providing a personalized experience on subsequent visits.
• Deliver targeted advertising and promotional offers that are relevant to your interests.
• Comply with our regulatory obligations and maintain the security and integrity of our services.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Alpino website. These cookies are crucial for you to move around our site and use its core features, such as accessing secure areas, managing your account, and processing deposits and withdrawals. Without these cookies, certain services you have requested, like logging in or adding items to a basket, cannot be provided.

These cookies do not gather information about you that could be used for marketing purposes or remember where you have been on the internet. They are typically session-based, meaning they are temporary and expire once you close your browser. Because they are vital for the website's functionality, they are always active and do not require your explicit consent under GDPR regulations, although we inform you of their use.

Analytics cookies collect information about how visitors use the Alpino website, such as which pages are visited most often, the time spent on each page, and if users encounter error messages. This data is aggregated and anonymized, meaning it does not identify you personally. The insights gained from analytics cookies help us understand user behavior, identify trends, and improve the overall performance and design of our website.

We might use analytics cookies to determine which games are most popular, allowing us to enhance our game selection. They also help us identify and fix technical issues quickly, providing a smoother experience for all players at Alpino. We use reputable third-party analytics services to process this data, always protecting your privacy.

Functional cookies allow the Alpino website to remember choices you make and provide enhanced, more personalized features. These cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. They improve your user experience by making your interaction with Alpino more convenient and tailored to your preferences. If you set a specific language preference, a functional cookie loads the site in that language on your next visit.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

At Alpino, we use these cookies to tailor our promotional offers and communications to what we believe might interest you, based on your activity on our site and other websites. This helps us make the advertising you see more relevant and less intrusive. We always strive to respect your privacy and preferences in any marketing communications.

In addition to our own cookies, Alpino also uses various third-party cookies. These are cookies set by a domain other than the one you are visiting, i.e., by other companies that provide services to us. Third-party cookies can be used for analytics, advertising, and to enable certain features on our website, such as social media sharing buttons or embedded content.

We may use third-party analytics providers to help us understand how our site is used, or third-party advertisers to deliver relevant ads on our behalf across the internet. While we carefully select our third-party partners, we do not have direct control over the cookies they set. Each third party will have its own cookie policy, which we encourage you to review. Alpino is committed to working only with reputable partners who adhere to high standards of data protection and privacy.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and typically expire once you close your browser. They are used to link your actions during a single browsing session.

Persistent cookies remain on your device for a set period specified in the cookie, or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. They are used to remember your preferences or actions across multiple visits to Alpino. A persistent cookie might remember your login details so you don't have to enter them every time you visit.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the Alpino website and some features may not function correctly.

You can manage your cookie preferences through your browser settings. Each browser has different methods for configuring cookie settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can also visit websites like All About Cookies or Your Online Choices for more information on how to manage cookies across different browsers. For specific control over advertising cookies, you can often opt out through industry self-regulation programs.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. As there is currently no universally accepted standard for how companies should respond to DNT signals, Alpino does not currently respond to DNT browser signals. However, we are committed to staying informed about developments in this area and will update our practices if and when a standard is established.

In the meantime, you can manage your privacy preferences and cookie settings directly through your browser and the options provided within this Cookie Policy. Your ability to control how your data is used remains paramount to us, and we encourage you to utilize the available tools to manage your online privacy.

Alpino reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

Your continued use of the Alpino website after any changes to this Cookie Policy will constitute your acceptance of such changes. If you do not agree with the terms of this Cookie Policy, you should discontinue use of our services.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our dedicated support team. We are here to assist you and provide any necessary clarifications.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available directly on the Alpino website during operational hours.
• Contact Form: Accessible via the "Contact Us" section of our website.

We are committed to protecting your privacy and providing a transparent and secure gaming environment at Alpino. Your feedback is always welcome as we strive to continuously improve our services.