Contact Us

We're glad you're looking to connect with Alpino! Whether you have feedback on our content, a question about our reviews, or a business inquiry, we're here to listen. This page outlines the best ways to reach us and clarifies what we, as an independent review website, can and cannot assist with.

Our primary goal at Alpino is to provide unbiased, comprehensive reviews and information about online gambling brands. Your input helps us maintain the quality and accuracy of our content so Alpino remains a reliable resource for players seeking trustworthy insights.

It's crucial to understand that Alpino is an independent affiliate and review website. We are NOT an online casino, sportsbook, or any form of gambling operator. We do not run any gambling platforms, nor do we host any games ourselves. Our role is to research, review, and compare various online gambling sites to help you make informed decisions.

This means that Alpino does not hold player accounts, process deposits, manage withdrawals, or offer any direct gambling services. We are completely separate from the operational aspects of the casinos and sportsbooks we review. Our independence allows us to offer objective perspectives without any conflict of interest related to player funds or gameplay.

As an independent review site, Alpino is happy to assist with the following types of inquiries:

• Feedback on our Reviews and Content: If you have suggestions for improving our reviews, spot an inaccuracy, or want to share your experience with a brand we've covered, please let us know. We value your insights.
• Partnership and Advertising Inquiries: For potential collaborations, advertising opportunities, or business development discussions related to Alpino, our team is ready to connect.
• General Questions about Online Gambling (Non-Account Specific): If you have general questions about industry trends, responsible gambling practices, or how to choose a reputable online casino, we can offer guidance based on our expertise.
• Website Technical Issues: Should you encounter any technical problems while browsing the Alpino website, please report them to us so we can resolve them promptly.

Due to our independent nature, there are many areas where Alpino cannot provide direct assistance. Understanding these limitations will help you direct your query to the correct party:

• Player Account Access: We cannot access, manage, or provide information about your personal accounts with any online casino or sportsbook.
• Deposits, Withdrawals, and Bonus Issues: Alpino has no control over transactions, payment processing, or bonus terms offered by gambling operators.
• Account Verification (KYC): We are not involved in the Know Your Customer (KYC) process for any gambling site.
• Gameplay Disputes or Technical Glitches on Operator Sites: Any issues encountered while playing games on an operator's platform must be addressed with that operator.
• Live Chat or Direct Customer Support for Gambling Operators: We do not offer customer support services for the online casinos or sportsbooks we review.

If you are experiencing any problems related to your player account, including login difficulties, verification processes, deposit failures, withdrawal delays, or bonus disputes, you must contact the customer support team of the specific online casino or sportsbook directly. Alpino does not have access to their systems, nor can we intervene on your behalf. Each operator has dedicated support channels, often including live chat, email, and telephone, designed to assist their players with these types of issues. Please refer to the 'Contact Us' or 'Support' section on the operator's own website for their specific contact details.

For all legal inquiries pertaining specifically to the Alpino website, its content, or our operations as an independent review site, please direct your correspondence to the following email address. This includes matters such as regulatory compliance, data protection concerns (including GDPR), and any other formal legal communications. Please note that this email is exclusively for legal matters concerning Alpino and not for player disputes with gambling operators.

Email: [email protected]

Alpino respects the intellectual property rights of others. If you believe that any content on our website infringes upon your copyright or intellectual property rights, please send a formal DMCA takedown notice or copyright infringement claim to the dedicated email address below. Your notice should include sufficient detail to allow us to identify the infringing material and verify your ownership of the copyrighted work. We will review all legitimate claims and take appropriate action in accordance with applicable laws.

Email: [email protected]

Alpino is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play and provide information on responsible gambling practices within our content. If you or someone you know is struggling with problem gambling, please seek help from professional organizations. Many reputable charities and support groups offer confidential advice and assistance. These resources help individuals manage their gambling habits and provide support for recovery. We encourage you to utilize these independent services for guidance and support.

We aim to respond to all legitimate inquiries directed to Alpino within a reasonable timeframe. Our team typically reviews and responds to emails within 2-3 business days. Please understand that complex queries or those requiring internal investigation may take longer. We appreciate your patience and thank you for your understanding. For urgent matters pertaining to an online casino account, remember to contact the operator directly for the fastest resolution.